FAQ


WHAT TIME IS CHECK-IN AND CHECK-OUT?
Check-in: from 2:00 pm
Check-out: before 11.00 am

ARE THE PRICES QUOTED PER PERSON OR PER ROOM?
All prices quoted are per room per day, services and taxes included.

WHICH CREDIT CARDS DO YOU ACCEPT?
We accept all major credit cards; American Express, Visa, Diners, Carta SI, MasterCard, and ATM bank cards.

WHAT OTHER PAYMENT METHODS ARE ACCEPTED?
Of course, you can pay in cash. It is also possibile to pay in advance with a wire draft.

IS BREAKFAST INCLUDED IN THE PRICE?
Yes, we offer our guesta a delicious Italian buffet breakfast.

IN WHICH AREA OF THE CITY IS THE hôtel SITUATED?
In the historical centre, just a leisurely walk away from Galleria dell'Accademia and the Florence Dome.

WHERE IS IT POSSIBLE TO PARK THE CAR?
It is possibile to arrive by car straight in front of the hotel, but one can leave the car at garages and car parking with which we have an arrangement, nearby the hotel.
On request, we also have a pick-up/drop-off car service, just straight in front of the hotel.

HOW FAR IS THE MAIN RAILWAY STATION?
Santa Maria Novella station is at about 15 minute walk from the hotel. By bus or taxi it is only 5 min away. The taxi costs about 10,00 euros.

HOW FAR IS THE AIRPORT?
Amerigo Vespucci Airport is about 10 km from hotel. A taxi ride takes about 20 minutes and costs about € 20,00.
You can also book a private car and driver directly on-line when booking your room.

ARE THERE NON-SMOKERS ROOMS AVAILABLE?
Almost all our rooms are for non-smokers, but there also are rooms for smokers.

WHAT SERVICES ARE FOUND IN THE ROOM?
All rooms have Satellite TV and a telephone with an outside line. Air conditioning and self-regulated heating are also included as well as an in room safe for valuables.
Bathrooms are equipped with complimentary toiletries and hairdryers.

IS IT POSSIBLE TO RENT A CAR NEAR THE HOTEL?
Yes, near the hôtel you can find most car rental agents making it very easy to rent a car. Our staff will also be happy to assist.

ARE ANIMALS ADMITTED?
Yes, small pets are welcome.

IS IT POSSIBLE TO BOOK MUSEUMS OR ANY OTHER EVENTS THROUGH THE HOTEL?
Yes, of course. We suggest that you book the Uffizi Gallery and the Academia.Gallery. When booking, please specify number of people interested and the days you prefer in the Notes box.
 
Arrival

Departure


 dd/mm/yyyy